The True Nature of Quotas (1)
Unreasonable quotas breed misconduct; when that misconduct is exposed, the organization loses public trust and collapses. It is a pattern of ruin that has played out time and time again. Where exactly did this root of all evil—the "quota"—come from? Humans never seem to learn their lesson; this destructive cycle repeats endlessly, forcing me to ponder the issue. I’m not sure if I can successfully unravel the origins of the quota system, but I’ll give it a shot. I suppose I’ll think it through as I write. To start, let’s imagine working part-time at a cake shop. You are told to sell a certain cake throughout the day. Your shift is eight hours long. You work as a shop assistant. Up to this point, we wouldn't call it a "quota," even though you are working an eight-hour shift. You could argue it *is* a quota of sorts, but certainly not an unreasonable one. But what if you were told, "You absolutely must sell 100 of these today"? That is where the quota co...